Corporate Responsibility

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Corporate Responsibility

Our purpose is to help our clients and communities thrive, which we drive through our commitment to responsible banking, responsible citizenship, and responsible operations. We are more focused than ever on participating in the economic expansion, revitalization, and resurgence of the communities we so proudly serve, as well as helping to strengthen the financial wellness of every client. Beyond traditional banking, we do this best through philanthropy, community development, sustainability, and diversity and inclusion.

“Balancing mission and margin is the framework that we use to conduct business across the bank, allowing us to bring value not only to our shareholders, but to the customers and communities we so proudly serve.”
– Bruce D. Murphy, EVP and Head of Corporate Responsibility

For detailed information on Key’s corporate responsibility efforts, we encourage you to read our recent Corporate Responsibility Reports.

Here are a few highlights of what you will find in our Corporate Responsibility Reports:

KeyBank Foundation We support our communities through the important work of the KeyBank Foundation, a nonprofit charitable organization founded in 1969 and funded by KeyCorp. The Foundation’s mission is to support organizations and programs that prepare individuals for thriving futures and is advanced through three funding priorities – Neighbors, Education and Workforce – and through Community Service. Learn more about the KeyBank Foundation.

Philanthropy & Volunteerism Philanthropy and volunteerism are vital components of our support for our communities. Our contributions take many forms, including KeyBank Foundation grants, charitable sponsorship, and our employees’ personal volunteerism. We are proud to host Neighbors Make The Difference® Day, our annual day of service during which our employees volunteer across our footprint on a variety of important and local service projects. Learn more about Key’s philanthropy efforts and investments.

National Community Benefits Plan In 2016, Key announced its’ National Community Benefits Plan, a comprehensive blueprint for community investments that is focused on underserved and low-to-moderate income communities throughout its footprint. The Plan calls for Key to lend or invest $16.5 billion over a five-year period, beginning in 2017. Learn more about the details of Key’s National Community Benefits Plan.

Products and Services Key offers a variety of products and services that specifically support low-to-moderate income individuals and communities. Our KeyBank Plus suite of products includes small dollar loans, free check cashing services and a wide variety of other products that support low-to-moderate income individuals. Our KeyBank Hassle Free Account® is one of many of these products, which has no monthly maintenance fees or minimum balances, no overdraft fees and free monthly statements. Learn more about KeyBank Plus.

Community Development Lending and Investment KeyBank Community Development Lending and Investment finances projects that stabilize and revitalize communities, providing capital solutions for affordable housing and community development projects in urban and rural communities across all 50 states. Learn more about Key’s Community Development Lending and Investment.

Sustainability At Key, sustainability goes beyond our own operations to include our vision for a sustainable community. Key employees are engaged, supported, and encouraged in their roles to advance our sustainability efforts and drive improvements in business operations. In addition to how we manager our operations, we are committed to offering products that support sustainability, including our renewable energy investments and our Key4Green offerings. Learn more about Key's commitment to the environment and our communities.

Diversity and Inclusion Key embraces diversity and inclusion, creating a culture that fosters the attraction and retention of a diverse workforce that operates in a diverse workplace. We demonstrate this commitment through the depth and diversity of our Board of Directors, our leadership, diverse suppliers, our employees, and the community organizations we support. Learn more about Key’s commitment to diversity and inclusion.

Awards and Recognitions The awards and recognitions Key received are clear testament to our purpose and focus on responsible banking, responsible citizenship and responsible operations. Key received its eighth consecutive “Outstanding” rating for lending under the Community Reinvestment Act. Also, Key received its ninth perfect score on the Human Rights Campaign’s 2017 Corporate Equality Index. We were recognized for the third consecutive time as one of America’s 50 most community-minded companies by The Civic 50, and were named for the seventh time as one of DiversityInc’ s Top 50 Companies for Diversity. Learn more about Key’s Awards and Recognitions.