For detailed information on Key’s corporate responsibility efforts, we encourage you to read our recent Corporate Responsibility Reports.

2020 Environmental, Social, and Governance Report KeyCorp’s annual Environmental, Social, and Governance (ESG) report includes measurements associated with the sustainability and societal impact of our investments. Our report is a companion piece to our Annual Report to shareholders – it provides all stakeholders with an update on the company’s priorities and progress as both a responsible bank and citizen. We are focused on providing the residents and businesses of our communities access to affordable and accessible financial solutions while reducing our environmental footprint. The 2020 ESG Report covers the period between January 1 and December 31, 2020, and early 2021. In this document, Key reports on the ESG and corporate responsibility (CR) progress of KeyCorp, including KeyCorp’s subsidiary bank, KeyBank National Association; and KeyBank and First Niagara Foundations.

ESG 2020 Highlights In 2020, KeyBank surpassed the aggregate financial commitments of our initial five-year, $16.5 billion National Community Benefits Plan one year early, providing more than $18 billion in lending and investments. Through its expanded commitment, our aggregate investments under the Community Benefits Plan will include $36 billion in economic equity and inclusion as well as $4 billion in renewable energy and sustainability. KeyBank processed more than 66,000 Paycheck Protection Program loans providing $10.7 billion in funding for businesses. KeyCorp’s Board of Directors is 47% diverse and 25% or manager and executive level hires in 2020 were People of Color.

Economic Our purpose is to help clients and communities thrive. The Economic section includes our purpose, values and strategic priorities, economic profile, and awards.

Social Responsibility Corporate citizenship matters; it matters for our communities, for our clients and for our colleagues. The Social Responsibility section highlights our Community Benefits Plan, teammate benefits and relations, and diversity, equity and inclusion efforts.

Environmental We support sustainability through green buildings, energy efficiency, high-efficiency vehicles and renewable energy. The Environment section examines how Key performs as a steward of our environment, focusing on waste and pollution, greenhouse gas emissions, climate change and energy consumption.

Governance At Key, we are committed to meeting high standards of corporate governance, ethical behavior and business conduct. The Governance section share how we governs ourselves with information about our board of directors, risk management and ethics, executive compensation and political activity.

Awards and Recognitions The awards and recognitions KeyBank receives are clear testament to our purpose and focus on responsible banking, responsible citizenship, and responsible operations. KeyBank received its tenth consecutive “Outstanding” rating for lending under the Community Reinvestment Act. We were recognized for the seventh consecutive time as one of America’s 50 most community-minded companies by The Civic 50, and were named for the twelfth time as one of DiversityInc’s Top 50 Companies for Diversity. Learn more about KeyBank’s Awards and Recognitions. Learn more about KeyBank’s Awards and Recognitions.