Corporate Responsibility


Corporate Responsibility

Our purpose is to help our clients and communities thrive, which we drive through our commitment to responsible banking, responsible citizenship, and responsible operations. We are more focused than ever on participating in the economic expansion, revitalization, and resurgence of the communities we so proudly serve, as well as helping to strengthen the financial wellness of every client. Beyond traditional banking, we do this best through philanthropy, community development, sustainability, and diversity and inclusion.

For detailed information on Key’s corporate responsibility efforts, we encourage you to read our recent Corporate Responsibility Reports.

Here are a few highlights of what you will find in our Corporate Responsibility Reports:

National Community Benefits Plan In 2016, KeyBank announced its National Community Benefits Plan, a comprehensive blueprint for community investments that is focused on underserved and low-to-moderate communities throughout its footprint. The Plan calls for Key to lend or invest $16.5 billion over a five-year period, beginning in 2017. Learn more about the details of KeyBank’s National Community Benefits Plan.

Community Development Lending and Investment KeyBank Community Development Lending and Investment finances projects that stabilize and revitalize communities, providing capital solutions for affordable housing and community development projects in urban and rural communities across all 50 states. Learn more about Key’s Community Development Lending and Investment.

Products and Services KeyBank offers a variety of products and services that specifically support low-to-moderate income individuals and communities. Our KeyBank Hassle-Free Account® is one of many of these products, which has no monthly maintenance fees or minimum balances, no overdraft fees, and free monthly statements. KeyBank’s commitment to homeownership includes banking products that put owning a home within reach for low-to-moderate individuals, such as the Key Community Mortgage® program that uses low down payment options and nontraditional credit approval to help clients in all neighborhoods reach the dream of homeownership. Learn more about KeyBank’s community investments.

KeyBank Foundation We support our communities through the important work of the KeyBank Foundation, a nonprofit charitable organization founded in 1969 and funded by KeyCorp. The Foundation’s mission is to support organizations and programs that prepare individuals for thriving futures and is advanced through three funding priorities – Education, Workforce and Neighbors– and through Community Service. Learn more about the KeyBank Foundation.

Philanthropy & Volunteerism Philanthropy and volunteerism are vital components of our support for our communities. Our contributions take many forms, including KeyBank Foundation grants, charitable sponsorship, and our employees’ personal volunteerism. We are proud to host Neighbors Make The Difference® Day, our annual day of service during which our employees volunteer across our footprint on a variety of important and local service projects. Learn more about KeyBank’s philanthropy efforts and investments.

Sustainability At KeyBank, sustainability goes beyond our own operations to include our vision for a sustainable community. Key employees are engaged, supported, and encouraged in their roles to advance our sustainability efforts and drive improvements in business operations. In addition to how we manage our operations, we are committed to offering products that support sustainability, including our renewable energy investments and our Key4Green offerings. Learn more about KeyBank's commitment to the environment and our communities.

Diversity and Inclusion KeyBank embraces diversity and inclusion, creating a culture that fosters the attraction and retention of a diverse workforce that operates in a diverse workplace. We demonstrate this commitment through the depth and diversity of our Board of Directors, our leadership, diverse suppliers, our employees, and the community organizations we support. Learn more about KeyBank’s commitment to diversity and inclusion.

Awards and Recognitions The awards and recognitions KeyBank receives are clear testament to our purpose and focus on responsible banking, responsible citizenship, and responsible operations. KeyBank received its ninth consecutive “Outstanding” rating for lending under the Community Reinvestment Act. Also, KeyBank received its eleventh perfect score on the Human Rights Campaign’s 2019 Corporate Equality Index. We were recognized for the fifth consecutive time as one of America’s 50 most community-minded companies by The Civic 50, and were named for the tenth time as one of DiversityInc’s Top 50 Companies for Diversity. Learn more about KeyBank’s Awards and Recognitions.