Interested parties may submit comments about KeyCorp to the directors in writing at KeyCorp's Corporate Headquarters address listed above. Correspondence should be addressed to "Lead Director, KeyCorp Board of Directors, care of the Secretary of KeyCorp" and marked "Confidential."

Note: Please do not send us personal account information. This form is not secure and may be intercepted. By submitting this email form, you are consenting to our sharing the information you provide in this form within the KeyCorp family of companies for the sole purpose of responding to your email.


Computershare Investor Services
Attn: Shareholder Communications
P.O. Box 43078
Providence, RI 02940-3078
800-539-7216

By Overnight Delivery:
Computershare Investor Services
150 Royall Street
Canton, MA 02021
800-539-7216


Key offers a number of other services to help you manage your share accounts. Please contact Computershare at the telephone number above to request information on the following shareholder services. You may also print various forms by accessing the following link to the Computershare site: access online information about your KeyCorp shares

Dividend Reinvestment and Cash Payment Plan: This plan enables shareholders to reinvest all or part of their common stock dividends, as well as make optional cash payments within certain restrictions, in shares of KeyCorp common stock without paying brokerage commissions or service charges.

Dividend Direct Deposit Plan: With this plan, shareholders can have their common stock dividends electronically deposited to their checking or savings account. This free service provides shareholders with a convenient and safe method of receiving dividend payments.

Eliminate Duplicate Mailings: If you have more than one account listing, you may be receiving duplicate mailings of shareholder reports. You may eliminate such duplication by either consolidating your accounts or requesting that reports be received for only specified accounts.

KeyCorp Direct Stock Purchase through Computershare CIP. Computershare CIP is a direct stock purchase program that provides an alternative to traditional methods of buying, holding and selling shares in KeyCorp. The plan brochure and enrollment forms can be downloaded at www.computershare.com.